Contacts

Report an Incident
 

To report an incident, please use the MDM/R service desk self serve portal. You may also report an incident through email at mdmrsupport@service-now.com; however we encourage you to use the Self-Service Portal to ensure a timely response.

Registration and Enrolment

 

Please submit any registration and enrolment inquiries to mdmr.registration@ieso.ca.

Media or Customer Relations

 

Media: 416-506-2823 or media@ieso.ca

Customer Relations: 905-403-6900 or customer.relations@ieso.ca

General Feedback or Questions

 

If you have a question about the Smart Metering Entity or would like to provide feedback you can email smartmeteringentity@ieso.ca