System & Business Process Development

 

During System Development, LDCs research, modify, reengineer and procure the software or tools that interface with the MDM/R and support their smart metering initiative. 

 
Infrastructure
Role: LDC
 

Procure and install new systems.

Initiate internal system modifications and upgrades (for example, the Customer Information System).

 
Registration Forms
Role: LDC Project Lead
 

Initial project plan submission

System Access Incumbency Letter (this optional document allows a member of an LDC to provide system access to other employees in the company)

 
Testing
Role: LDC & SME
 

LDC CIS internal testing: output and return files

LDC Applicability Statement 2 (AS2), firewall configuration and internal testing

 

Training
Role: LDC & Agents

 

Technical Workshops;

  • IT Connectivity, Infrastructure and File Transfer

  • AMI

  • Customer Information System (CIS) interfaces

 
Business Process Dev't
Role: LDC Project Team
 

Reengineer and document existing business processes

Develop and document new business processes

 
Reporting
Role: LDC Project Lead
 

Communicate progress internally

 
Communications
Role: SME Project Lead
 

SME will confirm wave assignment based on a review of the LDC’s project plan.

 
Documents
Role: SME